If you’re not receiving or sending emails, try these simple steps:

1. Check Your Email Quota

Log in to cPanel and go to Email Accounts. If your inbox is full, delete old emails or increase the quota.

2. Check Your Spam or Junk Folder

Sometimes legitimate emails land in spam. Be sure to mark them as "Not Spam" if found.

3. Review Email Settings

If you're using an email app (like Outlook or Apple Mail), double-check your settings:

• Incoming server: mail.yourdomain.com (IMAP or POP3)

• Outgoing server (SMTP): mail.yourdomain.com

• SSL: Enabled

• Port: IMAP (993), SMTP (465 or 587)

4. Test Webmail

Visit yourdomain.com/webmail and log in directly. If it works here, the problem is likely in your app settings.

5. Check for IP Blocks or Blacklists

Ask the person you're emailing to check if your domain is being blocked or flagged.

Need help setting up your email?
Check our Email Setup Guide or contact support.