1. Dashboard Overview
Your hosting dashboard is the central hub for managing your hosting services, domains, billing, and support. This guide provides an overview of the dashboard's key sections and functionalities to help you navigate and utilise the platform effectively.
Upon logging in, you'll be greeted with a comprehensive overview of your account, including:
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Active Services: Displays the number of hosting plans, domains, and other services currently active.
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Support Tickets: Shows the status of your recent support inquiries.
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Invoices: Provides a summary of unpaid, paid, and overdue invoices.
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Announcements: Highlights the latest news, updates, and promotions from YamaHost.
2. Services
Navigate to the Services section to manage your hosting packages:
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View Details: Access information about your hosting plan, including disk space, bandwidth, and renewal dates.
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Manage Add-ons: Purchase or manage additional features like SSL certificates or dedicated IP addresses.
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Upgrade/Downgrade: Adjust your hosting plan to better suit your needs.
3. Domains
The Domains section allows you to:
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Register New Domains: Search for and register new domain names.
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Manage Existing Domains: Renew, transfer, or update settings for your current domains.
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DNS Management: Edit DNS records, set up forwarding, and manage name servers.
4. Billing
In the Billing area, you can:
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View Invoices: Access and download your billing statements.
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Make Payments: Settle outstanding invoices securely.
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Manage Payment Methods: Add, update, or remove your preferred payment options.
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View Quotes: Review any pending service quotes or proposals.
5. Support
The Support section is your go-to for assistance:
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Open a Ticket: Submit inquiries or report issues to our support team.
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View Ticket History: Track the status and responses to your previous tickets.
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Knowledgebase: Browse articles and tutorials for self-help solutions.
6. Account Settings
Under Account Settings, you can:
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Update Personal Information: Modify your contact details and preferences.
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Change Password: Enhance account security by updating your login credentials.
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Manage Contacts/Sub-Accounts: Grant access to additional users with specific permissions.
7. Notifications
Stay informed with real-time notifications:
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Service Alerts: Receive updates on maintenance, outages, or changes to your services.
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Promotions: Be the first to know about special offers and discounts.
8. Quick Shortcuts
Utilise quick links for common tasks:
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Launch cPanel: Direct access to your hosting control panel.
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Webmail Access: Check your email accounts online.
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Order New Services: Explore and purchase additional hosting solutions.
By familiarising yourself with these sections, you can efficiently manage your hosting experience with YamaHost. Should you require further assistance, our support team is always ready to help.